From insight to impact with CE/CX
We offer hands-on consumer, marketing and business strategy that will generate a real impact on your business. We’re different in how we activate consumer behavior, and our focus is on transforming experiences.
A Full Suite of Integrated Services
Business Experience
Brand Architecture / Positioning / Business Model Innovation
- Brand Architecture (Purpose, Vision and Values)
- Brand Experience Category Positioning
- Brand Portfolio Strategy
- Business Model Ideation
- Rapid Ideation, Visioning and Futurecasting
- Stakeholder Alignment Workshops
- Internal Experience Campaigns
Consumer Experience
Audience Planning / Consumer Experience Journey Mapping
- Consumer Experience Journey Mapping
- Addressable Audience Segmentation
- Brand Experience Planning
- Experience Benchmarking
- Exploratory Consumer Research (Qualitative)
- Consumer Research and Reporting (Quantitative)
- Moment “Episode” Mapping
Marketing Experience
Go-to-Market / CRM / Marketing Strategy & Implementation
- Category and Competitive Intelligence
- Go-to-Market and Media Strategy
- Brand Identity and Design Systems
- Campaign Concepting and Development
- Digital UX Audit and Design
- DXA (Digital Experience Audit)
- Digital Experience Benchmarking
- Content and SEO Strategy
- Privacy and Data Collection Audit
Built for Speed to Market
CE/CX follows a rigorous approach laser-focused on implementability. Our primary goal is getting you from insight to impact as quickly as possible.
30
Days
Kickstart with quick wins & category insights
- Addressable Audience Segmentation
- Category & Competitive Insights Report and Action Plan
- Brand, Design & Ideation Workshops
60
Days
Surface actionable insights for short-term impact
- Consumer Research Report and Action Plan
- Category-Level Consumer Experience Journey Map
- Brand Architecture Plan
90
Days
Deep research & action plans for long-term effect
- Brand-Level Consumer Experience Journey Map
- Experience Benchmarking Report and Action Plan
- Go-To-Market Road Map